Things We All Hate About Online Shopping Sri Lanka
Since the times of the British Colonial rule, the people of Sri Lanka have been making use of the Internet as a medium of their shopping. For instance, they can order goods from various online stores, visit them online and choose from a variety of products, including those manufactured in Sri Lanka. However, as time passes by, the online shopping phenomenon in Sri Lanka seems to be slowing down. It seems that many consumers do not feel satisfied with the selection available in these online stores.
Here are some of the reasons why things we all hate online shopping Sri Lanka. If you too want to get rid of these reasons, then let us look at the list of complaints that these online shoppers are making:
Lack of Choice: A lack of choice is one of the main problems that customers feel while trying to shop online. They do not get the chance to see or touch different products that they like. They just get to make the purchase and expect good service and quality products.
Low Cost: The ones who opt for low-cost items often feel cheated and disappointed. There are hundreds of online shops that offer products at affordable prices. Therefore, if you want to find the best deals, try to make a search on the internet.
Poor Customer Service: Many customers complain about poor customer service. They are not always given the opportunity to explain their thoughts and make decisions about the products.
Unprecedented Delivery Times: Some online shops claim that they deliver goods fast, but sometimes it is not possible. One just has to wait for several days before the goods reach their doorstep.
Unhappiness over Payment: when they are dealing with online shopping, it is always a difficult thing to deal with. With the current economic crisis, the customers often get confused. Because of this confusion, they end up opting for credit cards, which are the most frequently used payment methods today.
Constant Mistakes: Many online shops fail to deliver goods on time. It may take several days or even weeks for the goods to reach the destination.
Delays in Online Ordering: Many online shopping companies do not allow customers to add items to their basket in advance. Therefore, customers must be ready with their payments in advance. Otherwise, customers will have to wait for the goods to arrive.
Things We All Hate About Online Shopping Sri Lanka: These are a few of the things that irritate many customers. However, the situation is not really changed.
As long as there are people who are not happy with the products, the business is not going to grow. The biggest problem for people today is that they seem to be just surrounded by a flood of information and ideas about online shopping.
Therefore, if we want to make positive changes in the market, then it is the responsibility of the industry to put the right policies. Only then will people be able to relax and become contented about their online shopping experience.